What if a package is lost or stolen?
From Todd Lehman:
Both UPS and the USPS are extremely reliable. If a package does not arrive
at its destination, it was probably either delivered to the wrong address
by mistake (usually an addressing error) or delivered to the correct address
and stolen -- in either case the recipient should ask around in his/her
apartment building, neighborhood, post office, or UPS branch office.
If you have insured the package, check with the carrier and begin the
claims process. Keep in close contact with the recipient so neither of you
panic and start mistrusting each other.
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